HeyGov! goes beyond traditional 311.

What is HeyGov!?

HeyGov! is a Web 2.0 "app" for government that is designed to help with citizen communication. It can be used by virtually any government department that deals with direct requests from the public. HeyGov! can integrate with an existing on-premise customer relationship management (CRM) system or provides a cloud-hosted CRM as an alternative. HeyGov! decreases call center call volume while improving customer service by adding a new level of transparency to your communications.

Cloud-hosted and Subscription-based

HeyGov! is completely cloud-hosted e-government solution based on Microsoft's enterprise ready Windows Azure platform.

The subscription-based model makes it easy for any agency to sign-up and start using. In the era of dwindling tax revenues, HeyGov! is an app for government that requires less resources physically and monetarily to run. HeyGov! is the perfect solution for any government looking migrate IT resources to the cloud.

Key Features of HeyGov!

  • Interactive maps for navigating your community provided by Microsoft's Bing Maps for Enterprise which dramatically reduces the need for GIS infrastructure and resources.
  • Integrates with any on-premises customer relationship management (CRM) system
  • Optional online CRM provided by Microsoft's Dynamics CRM Online that can be used across multiple department's with a per seat licensing model.
  • Supports Open311 GeoReport v2 API www.open311.org
  • Mobile apps for Windows Phone, iPhone and Android (BlackBerry coming soon)

Building Blocks

HeyGov! Building Blocks

HeyGov! Modules

311 Module

The 311 module allows your citizens to make requests for non-emergency services through an interactive map on the web or a mobile device.  The 311 module can interface with an on-premises CRM or utilize Microsoft Dynamics CRM. Click here to learn more about the 311 Module.

Code Enforcement Module

The Code Enforcement module allows your citizens to report code enforcement violations that correspond to the laws of your community through an interactive map on the web or a mobile device.  The Code Enforcement module can interface with an on-premises CRM or utilize Microsoft Dynamics CRM. Click here to learn more about the Code Enforcement Module.

Generic Maps Module

Want to give your citizens a more engaging look at their community?  Use the generic maps module to publish any spatial dataset to the web including, parcels, zones, imagery, and more. Click here to learn more about the Generic Maps Module.

Pricing and Purchasing

HeyGov! is the most practical and cost effective e-government solution on the market. HeyGov! is a subscription-based service with a platform access fee and then a simple monthly payment plan per module. Please contact us at Sales for more information or a demonstration.

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